Privacy Policy

Effective Date: November 1, 2025

EliteForgePerformance (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website, services, programs, and digital products.

By using our website or purchasing our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information including, but not limited to:

Full name
Email address
Payment and billing details
Training history, performance goals, and questionnaire responses
Communication records (emails, messages, form submissions)
Website usage data (via cookies and analytics tools)

We only collect information that is necessary to deliver our coaching services, programs, and digital products effectively.

2. How We Use Your Information

Your information may be used to:

Deliver coaching services, programs, and digital products
Communicate with you regarding your purchases or inquiries
Personalise training recommendations and educational content
Process payments securely
Improve our website, services, and customer experience
Comply with legal and regulatory requirements

We do not sell, rent, or trade your personal information.

3. Payment Information

All payments are processed through secure third-party payment providers. EliteForgePerformance does not store or have direct access to your full payment details.

4. Data Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. Information is stored securely using industry-standard security measures.

However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Analytics

Our website may use cookies and analytics tools to:

Understand website traffic and user behaviour
Improve website functionality and content

You may disable cookies through your browser settings if you choose.

6. Third-Party Services

We may use trusted third-party services (such as email platforms, payment processors, and analytics tools) to operate our business. These providers only access information necessary to perform their services and are required to protect your data.

7. Accessing or Updating Your Information

You may request access to, correction of, or deletion of your personal information by contacting us at:

Eliteforgeperformance@outlook.com

We will respond within a reasonable timeframe in accordance with Australian privacy laws.

8. Marketing Communications

You may receive emails related to programs, updates, or educational content. You can unsubscribe at any time using the link provided in our emails.

9. Changes to This Policy

EliteForgePerformance reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact:

Eliteforgeperformance@outlook.com